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Annual Recurring Revenue

ARR
Subscription.

Updated

Total ARR is a useful headline number. ARR by subscription — broken down by product, plan, tier, or cohort — is where the operational decisions live. A subscription business that only tracks total ARR misses where the growth is actually coming from and where it is leaking.

Why segment ARR by subscription

  • Product-level health. One subscription plan may be growing while another is shrinking. The aggregate number hides this.
  • Pricing decisions. Per-subscription ARR tells you which tiers are pulling their weight and which are below the cost of fulfilment.
  • Channel attribution. Subscriptions acquired through different channels often have different ARR contribution and retention profiles.
  • Cohort analysis. The ARR contribution of customers signed in different months tells the cohort retention story in dollars.

How to break down ARR by subscription

  1. By product or plan. Each subscription product gets its own ARR line. Total = sum.
  2. By tier. Within a plan, ARR contribution by basic / premium / pro tier.
  3. By billing cadence. Monthly vs. quarterly vs. annual prepay. Different cash-flow implications.
  4. By customer segment. New subscribers (under 90 days), mid-tenure (90 days–1 year), loyalists (1+ years).

What to do with the breakdown

Three actions usually follow. First, double down on the highest-ARR-per-customer subscriptions in marketing and acquisition. Second, fix or sunset the lowest-ARR-per-customer ones if their unit economics do not work. Third, build expansion plays from the underperforming tier to the higher tier — the easiest ARR growth is usually within your existing base. See annual recurring revenue for the master metric and ARR calculation for the math.

Frequently Asked Questions

What is the difference between ARR and ARR per subscription?

ARR is the total across all active subscriptions. ARR per subscription (or per subscriber) divides ARR by the number of active subscribers, giving you ARPU — the average revenue contribution per customer. The ratio tells you whether ARR is growing through more customers or higher prices.

Should I track ARR by subscription product?

Yes, especially if you have more than one subscription product or tier. Aggregating across products hides the underlying growth and decline patterns. Per-product ARR is essential for any pricing or product decision.

How does ARR per subscription differ from average order value?

AOV measures a single order. ARR per subscription measures the annualized recurring revenue of an active subscription. AOV is useful for one-time commerce; ARR per subscription is useful for understanding the recurring relationship value.

What is a healthy ARR contribution per subscriber?

Highly category-dependent. Replenishment subscriptions often run $200–$600 ARR per subscriber. Curation boxes $300–$1,000. SaaS varies from $100 (SMB) to $50,000+ (enterprise). Compare to your direct category and your historical trend, not to industry averages.

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