The acronym ARR is overloaded in subscription finance, and the two meanings produce very different numbers. If you are reading a deck or building a model, knowing which ARR is being quoted is the difference between an honest revenue picture and a misleading one.
How Joy Subscriptions handles this
Joy Subscriptions, a build-to-order subscription app for Shopify, breaks annual run rate vs annual recurring revenue down far enough to act on rather than only to report.
Revenue, orders, and subscription dashboards separate subscription from non-subscription revenue and track the recurring order rate end to end.
The two definitions, side by side
- Annual Recurring Revenue (ARR) — The annualized value of contracted recurring revenue at a point in time. Excludes one-time sales, services, setup fees, professional services. Equals MRR × 12, or sum of annual contract values.
- Annual Run Rate (run rate) — The annualized value of recent total revenue. Often the most recent month or quarter multiplied out: a $250K month implies a $3M annual run rate. Includes everything — one-time sales, services, expansion, the lot.
When they diverge — and what it means
For a clean subscription business with no services revenue, ARR and annual run rate should be within a few percent of each other. When they diverge significantly, one of three things is going on:
- Hidden non-recurring revenue. A spike in one-time fees, setup charges, or professional services inflates run rate above ARR. Common in enterprise SaaS, less common in ecommerce subscriptions.
- Mid-cycle changes. A new product launch or pricing change can pump current-month revenue without yet showing up in the contracted ARR base.
- Definition mismatch. Someone is reporting deferred revenue as ARR, or counting trial sign-ups before they convert. This is the most common cause in early-stage companies.
Which one investors actually care about
Almost always ARR. Recurring revenue is what gets a multiple at exit; run rate that includes one-time sales gets a much lower multiple. A $10M ARR business is worth meaningfully more than a $10M run-rate business with $4M of services revenue baked in. For the underlying topics, see annual recurring revenue and annual run rate.